Frequently Asked Questions

Islamic Qalam Premium is a paid membership that gives signed-in members access to selected Premium features and content.

This includes Premium e-books, word-by-word translations for supported poems, Early Access to selected poems and videos, and other Premium features added to Islamic Qalam.

Islamic Qalam Premium is USD $7.90 for one month.

You can choose a recurring monthly membership or a One-Month Premium Pass. Both provide the same Premium access during the paid period.

Monthly Premium renews automatically each month until you cancel it.

The One-Month Premium Pass gives you one paid month of Premium and is automatically set not to renew at the end of that period.

Yes. Premium is linked to your Islamic Qalam account, so you must be signed in before starting checkout.

After subscribing, sign in with the same account whenever you want to use Premium features.

Sign in, open your profile, and go to your Premium membership section. From there you can open the secure payment settings and update your card details.

Sign in and open your profile. In the Premium membership section, choose the option to cancel renewal.

Cancelling stops future renewal. Your Premium access remains available until the end of the period you have already paid for.

If your paid period is still active, you can return to your profile and keep your recurring membership before it ends.

If your membership has already ended, you can start Premium again from the Premium page.

If a renewal payment cannot be completed, your billing status may temporarily show that payment is due while the payment issue is resolved.

Premium access is based on a successfully paid service period. If the membership is not successfully renewed, Premium access ends after the paid period expires.

Premium e-books are available to signed-in users with an active Premium membership. Open the e-book library and select an available Premium title to access its download options.

Download links are short-lived for security. If a link expires, simply request a fresh one while your Premium membership is active.

A file already saved on your own device is not remotely removed when your membership ends.

However, requesting new Premium downloads or accessing other Premium-only features requires an active Premium membership.

Selected poems and videos may be released to Premium members before their public release date.

While an item is in Early Access, only an active Premium member can view it. The item automatically becomes publicly accessible once its scheduled release date arrives.

Supported poems include a Premium word-by-word translation feature. When enabled, you can hover over or interact with supported Arabic words to see their translation while reading the poem.

Word-by-word translations are available only for poems that have been prepared for the feature.

First, make sure you are signed in to the same Islamic Qalam account that was used to subscribe.

If you have just completed payment, refresh the page or sign out and sign back in. If the problem continues, contact us and include the email address connected to your Islamic Qalam account.

Your Premium membership is linked to your Islamic Qalam account. Do not share your account password or temporary Premium access links with others.

Premium-only material should not be uploaded, republished or distributed publicly or on a large scale.

Yes. Premium adds additional features and access; it does not mean that all Islamic Qalam content becomes paid.

Content marked as free remains available according to its normal access rules.